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Please note before rescheduling
Orders within Dubai must be rescheduled at least 4 hours before the scheduled delivery slot. Orders to other emirates require a minimum of 14 hours notice. If your delivery window has already been locked, please contact our customer service team for assistance.
Orders containing smoked items cannot be rescheduled to the 10:00 – 12:00 delivery slot in Dubai.
All delivery slots are subject to availability. If your preferred slot has reached full capacity, it will not be available for selection.